Bookstore Management | Technology

Follett continues to lead the industry with in-store technologies. We have long believed that organizations are only as strong as their people…but people are only as effective as their systems allow them to be. From point-of-sale to textbook management, our goal is seamless electronic interface, streamlined procedures and improved inventory control.

We utilize the JDA Distributed Store System™ for Windows (Win/DSS®) Software to meet the demands of changing technology in retail channels. Here are just a few of the system’s features and benefits:

• Feature: Immediate access to important information regarding register transactions, merchandise availability, pricing and inventory replenishment.

  What this means for you: Streamlined customer service. We are able to check stock availability with confidence and respond more quickly to customer demand.

• Feature: The system is user-friendly, with online help screens and familiar Windows features such as graphical user interface.

  What this means for you: Reduced learning curve for our staff, resulting in improved, more capable service and assistance.

• Feature: Provides accurate sales and customer profile information.

  What this means for you: Allows us to analyze market segments, generate mailing lists and personalize service.

• Feature: Multiple platforms and operating systems that will not become obsolete.

  What this means for you: Investing in a comprehensive management system saves money down the line. As we grow our needs change; we can expand the system while protecting our technology investment.